Executive Sales Support

-- Executive View Newsletter -- August 2009

written by Cheryl Scoffield, Support Specialist 
Leverage Leads, Maximize Follow Through & Maintain Sales Momentum

Follow Up To Increase Sales


Many business owners I talk to are trying to increase sales by physically raising their visibility through marketing activities such as, calling more clients, knocking on more doors and generally beating the bushes in the territory. Unfortunately these methods of contact and follow up are no longer bringing in the increase in sales they once did. Part of the reason is that your customer is gathering the information they need to make a decision, in a wider variety of ways.

Let me ask you a question. Are you gathering information the way you did say 5 years ago? Chances are, you hear about things through a wider variety of mediums and you first research ideas of interest on the internet with Google. Yes "Google it" has become a verb. Here is another thought. Have you modified the way you contact and follow up with your prospects and clients to reflect some of your own communication changes?

With actual face time harder to come by, you do need to include some of these changes into your contact and follow up. It will start you on the road to moving from your current one to one contacting and following up, to a one to many model. It doesn't have to be massive change, just tweak your current method and start on the road to becoming more visible to your audience and increasing your sales opportunities. 

Where do you start? First, reflect on the changes you have made to your own information gathering. Second, think of ways you could incorporate one or two of your changes into the way you contact and follow up prospects and clients. Third, implement one or two of the changes and monitor which is working. These changes will help raise your visibility and market your message to many more people than you could by yourself.

For many businesses, the stumbling block is maintaining consistent follow up. Statistics I read showed 48% of sales people never follow up after the initial contact, 25% make a second contact and stop, 12% make a third contact and stop with only 10% making more than 3 follow up contacts. On the other hand we know that 2% of sales are made on the first contact, 3% on the second contact 5% on the third contact, 10% on the fourth contact with 80% of sales are made on the fifth to twelfth contact.

Whew! How do you plan to keeping following up till then, in your current one to one model?

I can help you implement the changes I mentioned above and apply the consistent effort necessary for ongoing communication. That way you will be sure to be there for that fifth to twelfth contact because you have given your prospects and clients something to listen to and talk with you about. Conversations build the relationships needed to increase sales by thumbtacking your offer into the customer*s mind, making it relevant and helping to bring your product or service to the top of your customer's mind when the solution you offer is needed.

Once the conversation is started, you need to maintain it by implementing consistent follow through with an ongoing communication plan. As you do, remember, the conversation is to establish a connection and have a conversation, not spend the whole time banging on the door asking for the sale.

"The secret of getting ahead is getting started"  Mark Twain
Need a partner to get started and keep your follow up going?

The increase in sales you want in your business is out there waiting in your follow up. To discover the steps you can use to begin adapting your current methods
Contact me, Cheryl Scoffield, I specialize in helping business owners and sales managers get in front of more prospects by utilizing a one to many model of contacting and following up with every prospect that business development brings to their door.

Book your complementary Follow Up Audit during which we will uncover some of the hidden stumbling blocks that maybe sabotaging your efforts to increase sales opportunities. Your Follow Up Audit will give insights and identify current resources you can utilize to leverage your leads and get your business out in front of a larger audience. You will gain several concrete action steps you can take to launch your follow up program, maximize follow through and maintaining your sales momentum.

If you would like to speak to me directly call 866-642-5145. My turn around time for follow up is 24 hours. You will hear from me!

RESULTS: Implementation that works! Find yourself devoting more time to seeing clients and closing deals. Click here to read what other sales people have to say.
 

                 Teleseminar with Michel Neray of The Essential Message


In Conversation With Lolly Daskal  Creator of 'Lead from Within' Workshop series, August 26, 2009, 4pm ET.

What does it take to pursue a life of passion? What's the link between passion, purpose, success and leadership? What makes you feel like you're flying for days? What feeds you? What drives you? Who are you?

Register free until August 22, 2009
     

        

Copyright © 2008 Executive Sales Support
PO Box 60011, RPO Glen Abbey
Oakville, ON L6M 3H2
 Cheryl@ExecutiveSalesSupport.com

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